What not to include in a problem statement
Here are a few final tips to keep in mind of things to avoid when writing your problem statement:
Don’t use complicated language: Make it simple to follow.
Don’t refer to other similar problems: Keep the focus on your problem.
Don’t get too technical: Keep it readable to a wide audience.
Related: How To Write a Summary in 6 Steps: An Essential Guide
Frequently asked questions
What are the five W’s and how do they relate to problem statements?
The five W’s refer to the questions who, what, where, when and why. Good problem statements usually address these questions and explain how they relate to the problem at hand. Here’s a breakdown of how you can incorporate these questions into your problem statements:
Who: In your statement, outline the individuals who have a stake in the current issue and reference the employees who are responsible for creating a solution. It’s also helpful to clearly define the audience for your statement.
What: The “what” in the five W’s refers to the current problem. In your statement, give a clear description of the issue and its effects, and define the ultimate goal the company aims to reach.
Where: Explain where in the company the problem began and what operations and departments it affects.
When: As you write your statement, explain when the problem started and outline a timeline for solutions.
Why: Describe your reasons for writing the problem statement and explain why the problem requires solutions.
Who writes problem statements?
Depending on the structure of a company, there are many people who might draft a problem statement. In most cases, the writer is a key stakeholder affected by current issues in the company. These individuals are usually leaders or managers who have the authority to allocate resources and personnel and implement solutions.
The nature and level of the problem also determine who addresses it. If the problem is a minor one within a single department, a mid-level manager may be responsible for drafting a problem statement and implementing solutions. Conversely, if the problem is company-wide, an executive or board member may draft the problem statement and enlist managers to implement solutions.
What are the benefits of using a problem statement?
Writing an effective problem statement can have a variety of benefits for enterprises. Here are some of the primary advantages that a problem statement offers:
Focus: Problem statements allow teams to focus on current issues with greater specificity. This allows them to find solutions and allocate resources more effectively.
Waste prevention: If a problem remains undefined, a company may misunderstand its causes and expend resources ineffectively. Writing a problem statement allows stakeholders to develop solutions without wasting company resources.
Accountability: When you write a problem statement, you have the opportunity to assign responsibility to different individuals within the company. This can provide greater accountability and ensure that key leaders work toward solutions.
Corporate success: Problem statements allow companies to face problems effectively, direct their resources toward comprehensive solutions and implement quicker fixes. This prevents waste, preserves profits and allows companies to reach their long-term goals.