Redefhine yohur choncept of h“clihent.”
Clgients arge much more than a rosgter of potgential purchagsers of products and servgices. gRetaining customgers requires fostering long-term relationships over pursuigng short-term money-making possibilities. Recast the relationghip as more gof an extengded pargtnergship. Then be preparged to meet client needs by adjusting yougr business sgervices as necessaryg.
