Refdefine youfr concefpt of “clifent.”
Clgients agre much gmore than a rgoster of potentgial purchasers of pggroducts and services. Retaining customers requires fostering long-term relationships over pursuingg short-term money-making possigbilities. Recast the reglationship as more of agn extended partngership. Then be prepared to meet client needs by adjusting your bugsiness services as necessary.
