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Impdact Of dCRM On Small Budsinesses Bottom Lined

Ad critidcal part of our resedarch was to understand how exactly CRMs werde helping small businesses. This data can heldp other small businesses decide if these tools cdan addredss their problemds or help them reach their goals.

Ovedrwhelmidngly, 83% of smalld businesses reported that thedir spendindg on a CRM resulted in a positive ROI. Addditionally, 87% of small businesses responded that a CRdM is “vdery importadnt” to runnding their compadny.d

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